This page is used to inform website visitors regarding NGC BROADBAND's policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.
Information Collection and Use
For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including your name, phone number, and postal address. The information that we collect will be used to contact or identify you.
The Company will not provide any personal information to the advertiser when you interact with or view a targeted ad. However, by interacting with or viewing an ad you are consenting to the possibility that the advertiser will make the assumption that you meet the targeting criteria used to display the ad. .
We may employ third-party companies and individuals due to the following reasons:
To facilitate our Service;
To provide the Service on our behalf;
To perform Service-related services;
To assist us in analyzing how our Service is used.
We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
Links to Other Sites
Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
Online Payment & Refund Policy
If the Website or Payment Service Provider's webpage, that is linked to NGC BROADBAND's website, is having any server related issue or payment failure, then user should check if their bank balance is debited or not.
Then accordingly resort to one of the following options:
- In case the User's Bank Account is debited, be sure not to make the payment twice and immediately contact NGC BROADBAND via e-mail or any other mode of contact as provided by NGC BROADBAND to confirm payment.
If the Bank Account is not debited, then user may initiate a fresh transaction to make payment.
However, in a case where a transaction has been completed by you on the Site, and money has been charged to your card or bank account but a Recharge has not delivered within 24 hours of your completion of the transaction then you may inform us by sending us an email on firstname.lastname@example.org
. In such a scenario you will be entitled to a full refund. We request you to include in the email the following details - the mobile number or User name, Recharge value, Transaction date and Order Number. starlings Services shall investigate the incident and if it is found that money was indeed charged to your card or bank account without delivery of the Recharge then you will be refunded the money within 7 working days from the date of the receipt of your email.